Channel of communication

What is a channel of communication

Communication is essential for collaboration between humans and good teamwork. Without communication, an organization can’t optimally work. Throughout history the methods of communication were changed very fast, from physical letters that were sent and received over a long period to a virtual letters that can be sent in a few seconds, saving time and money.

Types of communication channels

There are a lot of communication channels, the most important ones are:

Face-to-face 

Video calling Audio calling Emails Face-to-face conversation refers to the communication between two or more persons who are in the same place. Is the easiest channel of communication because the person can understand each other very easily and see the facial expressions, through facial expressions people can understand what others are thinking and what they want to say.

Video calling is one of the most used during the COVID-19 pandemic times because it allows users to see each other and hear without being in the same place, they can be miles away, and the information is transmitted in live, like face-to-face communication.
Audio calling is one of the oldest channels of communication made, allowing users to hear each other through the phones. This channel of communication stays at the base of the modern channel of communication because was the first one and the one that help the world to develop into modern society. Before audio calling was invented, communication was inefficient because people who were sending letters were obligated to wait weeks for a response, after audio calling was invented, they need to wait a few seconds for a response.
The communication channels are divided into 3 types: formal, informal, and unofficial.
Formal communication channels are the most used in companies, with those channels the companies can properly work. This type of communication includes the exchange of information such as the goals, policies, and procedures of the organization.
Information communication channels are used to deliver business information but in a more relaxed way, between teammates.  Most of the information is delivered through communication face-to-face or email.
The unofficial communication channel is the most used in a company. This channel is the friendliest way of communication and is used by the employee. They can discuss information about their work or personal life, this type of communication is used during the teambuilding.