Development of relationship

Development of relationship
See also
Stakeholder management strategies Stakeholder relationship management Teamwork quality Line of communication Communication and collaboration Collaboration in project Engagement of people Functions of coordinating Lack of communication

Relationship development in project management is the process of creating and maintaining effective connections between the project team and its stakeholders. It involves understanding the stakeholders’ expectations and needs, and building effective communication channels and collaboration strategies to ensure successful project completion. This process helps to foster trust, open dialogue and collaboration between the project team and its stakeholders, which leads to better decision-making, better project outcomes and more successful projects.

Example of development of relationship

• One example of relationship development in project management is through regular stakeholder meetings. During these meetings, project managers should discuss the project’s progress and any issues that need to be addressed. It’s also important to provide stakeholders with an opportunity to ask questions and provide feedback. This helps to create an atmosphere of open communication and collaboration, which can help to ensure that the project is completed on time and within budget.
• Another example of relationship development in project management is through the use of interactive tools and technologies. By taking advantage of modern technologies, project teams can communicate more effectively and efficiently, as well as build and maintain relationships with stakeholders. For example, using web-based project management software can help project teams to share information, collaborate on tasks, and track progress in real time.
• A third example of relationship development in project management is through fostering a culture of trust and transparency. Project teams should make sure that stakeholders understand the project’s status, timeline and goals, and that they have access to the appropriate information and resources. This can help to ensure that stakeholders are kept up-to-date and that they feel like they are part of the project’s success.

Best practices of development of relationship

1. Establish Clear Roles and Responsibilities: It is important to ensure that all stakeholders are aware of and understand their roles and responsibilities in the project. This will help to promote effective communication and collaboration throughout the project life cycle.
2. Encourage Open Communication: Effective communication is essential to a successful project. Establishing open dialogue between stakeholders and the project team will help to ensure that all stakeholders have a voice and have their needs and concerns heard.
3. Foster a Collaborative Environment: Building a collaborative environment among stakeholders and the project team is essential for successful project completion. Working together in a cooperative and supportive manner will help to ensure that all stakeholders are working towards the same goals and objectives.
4. Address Stakeholder Expectations: Understanding the expectations of all stakeholders is key to successful project management. When expectations do not align, it is important to address these issues as soon as possible.
5. Build Trust: Developing trust is essential for successful project management. Building trust between stakeholders and the project team will help to ensure that all stakeholders have a shared understanding of the project goals, objectives, and timelines.
6. Monitor Progress: Regularly monitoring and evaluating project progress is essential for successful project completion. Monitoring progress will help to ensure that all stakeholders are on track and working towards the same goals.
7. Celebrate Successes: Celebrating successes is an important part of the project management process. Celebrating successes helps to maintain morale and encourages stakeholders to continue working towards project goals.

When to use development of relationship

It is important to develop relationships in project management in order to ensure successful project outcomes. Relationship development should be used:

• To establish trust between the project team and its stakeholders. This includes understanding the stakeholders’ needs and expectations, and building an effective communication channel.
• To facilitate collaboration between the project team and stakeholders, so that decisions can be made quickly and efficiently.
• To ensure that the project is completed on time and within budget. By fostering a relationship of trust and collaboration, project teams can better navigate through any issues that may arise.
• To help build strong working relationships between the project team and its stakeholders. This helps to ensure that stakeholders are kept up to date with project progress, and that their expectations are met.
• To strengthen the project team's commitment to the project, by creating an environment of trust, collaboration and open dialogue.
• To help the project team better understand the project’s objectives and the stakeholders’ needs, and to create an effective plan for achieving them.

Steps of development of relationship

The steps of relationship development in project management include:

• Establishing a clear understanding of the project goals and objectives. This involves identifying the stakeholders, understanding their needs and expectations, and setting the project scope.
• Developing a communication strategy. This includes determining the best way to communicate with stakeholders, such as email, face-to-face meetings, and teleconferencing.
• Creating trust and open dialogue. This involves fostering an environment of openness, transparency, and respect between the project team and its stakeholders.
• Building collaboration and cooperation. This includes developing strategies that allow stakeholders to work together to achieve the project's goals.
• Setting expectations and tracking progress. This includes setting clear expectations for the project team and stakeholders, and tracking progress through regular reviews and updates.
• Gaining feedback and identifying areas for improvement. This involves actively gathering feedback from stakeholders and using it to identify areas for improvement in the project.

Advantages of development of relationship

Relationship development in project management has numerous advantages, which include:

• Improved communication - Developing relationships between the project team and its stakeholders helps to create effective communication channels, which encourages open dialogue and collaboration between all parties. This improved communication helps to reduce misunderstandings and potential conflicts, and facilitates better decision-making and problem-solving.
• Higher engagement - When stakeholders feel connected to the project and its team, they become more engaged and motivated to contribute to the project’s success. This leads to increased commitment from stakeholders, which can lead to better project outcomes.
• Increased trust - Building relationships between the project team and stakeholders helps to foster trust and understanding between all parties. This increases the likelihood of successful project completion and encourages stakeholders to provide additional resources and support.
• Knowledge sharing - Establishing relationships between the project team and stakeholders helps to promote knowledge sharing and encourages stakeholders to share their expertise, which can provide valuable insight that can be used to improve the project.

Limitations of development of relationship

Relationship development in project management has certain limitations that should be taken into consideration. These include:

• Lack of time: It can be difficult for project teams to create and maintain relationships with all of their stakeholders due to time constraints.
• Lack of trust: If stakeholders do not trust the project team, it can be difficult to develop strong and effective relationships.
• Different perspectives: Different stakeholders can have different views and opinions on the project, which can lead to disagreements, delays and ultimately, a lack of progress.
• Unclear expectations: Without clear expectations, it can be difficult for the project team and its stakeholders to come to a mutual understanding.
• Cultural differences: Different cultures, languages and backgrounds can lead to misunderstandings and miscommunication.

Suggested literature

• Ballantyne, D. (2004). Dialogue and its role in the development of relationship specific knowledge. Journal of Business & Industrial Marketing.