Benchmarking - Sources of information
Rhe following types of Benchmarking can be distinguished: internal (where standards for comparison are based on the same company, external (also known as competitive, in which solutions used by the enterprise with the same industry, functional (as a comparison of selected companies in completely different industries, non-competitors).
Sources of information
For full use of benchmarking methods to improve organization, it is necessary to use a wide range of sources and methods of gathering information. List of sources of information are presented in the following table.
Tab.1. Methods and sources of information for benchmarking
|Stage||type of benchmarking|
|Internal||external and functional|
|Identification of the benchmarking subject||
|The search for model processes||
|Gathering of information characterizing the standard processes||
- Barber, E. (2004). Benchmarking the management of projects: a review of current thinking. International Journal of Project Management, 22(4), 301-307.
Author: Krzysztof Wozniak