Article addresses the issue of identification in standard ISO 9001.
Identification is the possibility of distinguishing the product with certain characteristics (signs) during the product realization process. Identification of the product is one of several requirements that an organization implementing and maintaining a quality management system must meet (in accordance with paragraph 7.5.3 of the PN-EN ISO 9001:2009 "Identification and traceability") - where identifying a product or service is needed, one should identify methods of identification and conduct records.
Apart from the identification, p. 7.5.3 of ISO 9001, defines the traceability - the ability to trace the history, application or location of which is the subject of consideration and it may concern: the origin of materials and parts, manufacturing and distribution history and location of the product after its delivery. If the client or the law requires the traceability of the product, the organization has a duty to supervise its unambiguous identification.
In some sectors, identification and traceability are required by applicable law or contract. For example, in the case of pressure vessels, identification and traceability records are gathered for particular material at all stages of production. This allows to back-trace the origin of the final product to the input material.
- Lee, S. F., Roberts, P., & Lau, W. S. (1999). Survey on ISO 9000 quality management system implementation in Hong Kong. Managerial Auditing Journal, 14(1/2), 79-88.
Author: Sławomir Wyszyński