Result orientation refers to focusing the attention of the project's contractors on all objectives to meet the expectations of the main stakeholders . It is therefore important to define in detail the expectations of the project being carried out, the goal set and its priorities, and the way they are communicated so that the final results coincide with the previous ones. By implementing the project, the concept of results appears at the beginning, that is, what we achieve thanks to a specific project.
By focusing on results, in the future you will be able to consciously evaluate the project and check what results have appeared. In the orientation of the results in projects, it is very important to choose the appropriate indicators enabling precise assessment of the degree of achievement of the assumed goals. It is also worth adding that for each project consists of the scope, budget, time and quality of its implementation. The future course of the project implementation will affect its final results.
Of great importance at the present time is the Pareto principle, otherwise known as the 80/20 rule. It means that a small number of events is responsible for the majority of phenomena. This rule is widely used, especially in management, including results orientation and achievement. It defines the directions of actions aimed at improving the quality level of processes, products or services.
Setting goals has one of the biggest impacts on the project and, above all, its final results. Therefore, when determining them , the SMART principle is important (Specific, Measurable, Achievable, Realistic, Time-bound), which concerns goal management.
In addition to setting goals, it is also important to set priorities. One can mention the Eisenhower matrix, which is based on time management in the project and deals with the activities grouped into two dimensions: validity, or how much the task brings us closer to success, and the urgency, or how much time we will devote to reactions from our side.
Result orientation is part of performance management (with performance management), which is one of the tools for setting, monitoring and evaluating the achievement of goals. The results in performance management are defined as follows:
- inputs concern resources (material, financial, human),
- processes concern the efficient use of resources,
- products (output) focus on providing the right amount of goods and services for which the entity is responsible,
- results determine what has been achieved, inform what has resulted from a given change.
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- Arif, M. (2009). Customer orientation in e-government project management: A case study. Asymptotic and Computational Methods in Spatial Statistics, 1.