Staff structure

Staff structure
See also
Functional structure Centralized organizational structure Principles of delegation Project structure Matrix structure Importance of teamwork Management by delegation Management by projects Linear structure

Staff structure or linear-staff organizational structure is one of the attempts to solve the problem of linear structure constraints. Manager having too much various tasks is not able to effectively manage its employees.

Therefore, staff units has been introduced, which was supposed to perform some of manager tasks. E.g. experts could calculate payroll, coordinate human resources, perform work and resource allocation, etc. The whole decision power is retained by the manager, but he gets suggestions of some of the decisions from expert and then he has only confirm suggestions made by experts to make decision (fig. 1).

Role of staff within structure

General management may decide, however, that a better solution would be to create a general staff of experts helping head manager (CEO), and not individual expert positions for each lower level manager. Where appropriate managers are granted the right to use of expert knowledge of general staff of experts. The management staff changes in the general staff.

Need for coordination of expert work leads to creation of formal staff structure parallel to the existing linear structure.

Elements of staff structure

The staff structure typically includes the following elements:

• Position Titles: This includes the titles of the positions that exist within the organization, as well as the roles and responsibilities of each position.
• Reporting Lines: This outlines the reporting relationships among the various positions, which includes identifying who is responsible for reporting to whom.
• Hierarchy: This refers to the chain of command within the organization, which determines who has authority over whom.
• Organizational Chart: This is a visual representation of the staff structure which outlines the positions, reporting lines and hierarchy.

Staff structure is an important component of an organization, as it helps to define the roles and responsibilities of personnel, and ensures that there is an organized and effective chain of command. It is important for organizations to ensure that their staff structure is up to date and accurately reflects the roles and responsibilities of each position.

Example of Staff structure

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Advantages of staff structure

Fig. 1. Typical arrangement of staff within organizational structure

Staff structure allows to preserve the principle of one-man management (every worker has only one superior), but at the same time provides greater flexibility in changing operating conditions. It also introduces an element of encouraging cooperation between all members of the organization. Expanded linear-staff structures in bigger organizations may experience conflicts between the managers and experts concerning they role in decision making process. The threat of conflicts is greater when there is a hierarchy of various staffs in organization. Managers must have at least such a range of knowledge, which would allow them to pass without distortion command suggested by staff of experts. Experts could not command any of employees directly.

Linear-staff structures usually evolve in the direction of divisional or departmental structures.

References

• Galbraith, J. R. (1974). Organization design: An information processing view. Interfaces, 4(3), 28-36.
• Mintzberg, H. (1980). Structure in 5's: A Synthesis of the Research on Organization Design. Management science, 26(3), 322-341.