Quality of management
| Quality of management |
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Quality of management refers to the overall effectiveness and efficiency of the management practices and processes within an organization. It is a measure of the ability of the management team to lead and guide the organization towards achieving its goals and objectives.
Some factors that can impact the quality of management within an organization include:
- Leadership: The ability of the management team to provide clear direction, motivation, and support to the rest of the organization.
- Strategic planning: The ability of the management team to develop and implement effective strategies that align with the organization's goals and objectives.
- Decision making: The ability of the management team to make sound, data-driven decisions that are in the best interest of the organization.
- Communication: The ability of the management team to communicate effectively with all levels of the organization, including employees, customers, and stakeholders.
- Problem-solving: The ability of the management team to identify and resolve issues and challenges that arise within the organization.
- Adaptability: The ability of the management team to quickly adapt to changing circumstances and to take advantage of new opportunities.
- Delegation: The ability of the management team to assign and delegate tasks effectively, to ensure that the right people are working on the right tasks at the right time.
- Human resources management: The ability of the management team to attract, retain and develop a talented workforce.
The quality of management can have a significant impact on the overall performance and success of an organization. A strong management team can lead to increased productivity, improved customer satisfaction, and higher employee morale, while a weak management team can lead to decreased productivity, poor customer service, and high turnover.
Improving the quality of management
Quality of management in the enterprise include:
- policy and planning quality of company management,
- quality control management,
- improving the quality of management.
The increase of the quality of management means achieving continuous improvement in the field of planning, control, ensuring the required quality by managers at all levels of the company.
Determinants of quality of management
Determinants of quality of management can be divided according to different criteria. One of possible division is:
- External determinants, which are not controlled by the top management and lower-level managers of the company and are independent from them. These factors are generated by state, local and territorial authorities, suppliers, competitors and other stakeholders,
- Internal determinants are controlled and dependent on the management and all managers employed in the enterprise.
References
- Ghoshal S., Bartlett Ch.A. (1994), Linking organizational context and managerial action: The dimensions of quality of management, Strategic Management Journal, 15(S2)
