Door to door service

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Door to door service
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Nowadays, the need of customers for the door to door service is on the increase. The door to door service is the best way to exports because it provides a one shop solution for transferring goods to almost everywhere in the world. The door to door service ordinarily has a higher profit margin than a unimodal carriage, so many couriers have extended their business to supplied door to door service. The wide use of containers is also bolstered by the door to door service. The standardization of containers makes multimodal transport of goods (named also intermodal or combined transport) much easier. Notwithstanding the numbers of changes in modes of transport or transhipments, all a sender needs to make is to form one contract with one courier. Under the contract, the courier collects the load in the sender's warehouse and transfer it to the final destination. Even though the door to door service is frequently provided by couriers, other practitioners of the logistics industry might also do it. In practice[1]:

other intermediaries frequently act as multimodal transport operators. The carriage, depending on the intention of the parties might be multimodal or unimodal under a door to door service contract. The choice of mode of transport for unimodal transport is simply. Goods are generally carried by rail or truck if it is practicable. If not, there are chosen air transport if prompt delivery is needed and the goods have a high value. Containerized goods are not normally transported by air, because they are heavy[2].

Market segments using shared door to door services

There is a difference between cities which are the air passenger market segments using door to door services. Although Boston is the city of the least likely segment using this service is the non-resident business traveler. About 65% to 70% of the travelers, in all markets except Boston, are using this service during non-business trips. In San Franciso, who mostly uses this access mode is the non-business traveler non-resident: in the different cities, it is the resident non-business traveler. An exception is Boston's U.S Shuttle and the second highest use is by the non-resident business travel segment[3].


  1. (J.E. Burkhardt 2011)
  2. ( F.W.H. Chan, J.M. Jimmy, B.K.Y. Wong 2002)
  3. (M.A. Coogan 2002)


Author: Alicja Ryszka