Training evaluation is an assessment of the effectiveness of the training program. The criteria of training evaluation should be related to training objectives. The evaluation can have several levels:
- quality of coach work,
- quality of place of training,
- impact on employee's knowledge,
- impact on employee's skills,
- impact on employee's behavior.
The first four training evaluation criteria can be assessed directly after the training. Quality of coach work and quality of place of training can be evaluated by employees who attended the training. The employee's knowledge, however, has to be evaluated either by coach or by other person who has knowledge extensive enough to perform evaluation.
The skills and behavior can be assessed only in work during some period of time, e.g. 1-3 months, depending on type of skills and intensity of using them. It can be beneficial to plan short training after the training evaluation period, during which some key and forgot elements would be reminded.
- Morey, J. C., Simon, R., Jay, G. D., Wears, R. L., Salisbury, M., Dukes, K. A., & Berns, S. D. (2002). Error reduction and performance improvement in the emergency department through formal teamwork training: evaluation results of the MedTeams project. Health services research, 37(6), 1553-1581.
This is an article stub.