Service delivery architecture

Service delivery architecture this a sort of administration conveyed to the purchaser, regardless of whether it be a client or other framework. In spite of the fact that it is ordinarily utilized with regards to media communications, it can apply to any framework that gives a help (for example Internet Service, Internet Protocol TV).

Government service delivery architecture

A "government service delivery architecture" envelops open organization procedures, administrations, and administration conveyance channels. On a fundamental level, this spreads both on the web and disconnected assistance conveyance. The improvement and execution of a strong structure of references and measures is a key empowering influence for a lucid vision and results on e-government A design for administration conveyance fills different needs. Some key advantages identified with e-government incorporate:

• "coherence in service delivery, avoiding duplication and encouraging the re-use of solutions,
• improving interoperability to enable sharing of information, solutions, and services,
• improving the focus of the government's core activities, specifying the administrative processes and service delivery and
• consolidation of government capacities, for example by resources and purchasing power, or standardizing processes across the administration."

Workflow-based service delivery architecture

A "workflow-based service delivery architecture" is an exceptionally versatile one embracing the web administration. This design permits organize specialist co-ops to deal with their administration orders. work process based assistance conveyance design permits arrange specialist co-ops to disentangle and quicken the whole media communications administration work process."The workflow-based service delivery architecture to the provision of Mpls provider-provided virtual private network (Ppvpn)".With this work process based help conveyance engineering, we can accomplish the accompanying:

• "Differentiate the carrier as a provider of exceptional customer service, aggressively meeting the demand for new telecommunications services,
• Increase service visibility to the customer, providing up-to-the-minute infor - nation on the status of orders and services,
• Provide customers with faster telecommunications services,
• Expand markets and increase order-processing volumes without a simultaneous increase in human resource,
• Increase productivity and reduce the number of personnel involved in the service delivery process."

Examples of Service delivery architecture

• Client/Server Model: This model is the most well-known type of administration conveyance engineering. It is comprised of a customer, or requesting gadget, and a server, or giving gadget. In this model, the customer sends demands to the server and the server sends back a reaction.
• Cloud Computing Architecture: Cloud computing is a kind of administration conveyance engineering that utilizes a distributed computing model. This model utilizes a system of virtualized PCs, for example, a public cloud, private cloud, or hybrid cloud. These virtualized PCs can be utilized to convey administrations and assets to customers over a system.
• Service Oriented Architecture (SOA): SOA is an engineering that enables a framework to convey administrations to customers on an individual premise. It utilizes an arrangement of administrations and APIs to give a solitary purpose of availability to different administrations, accordingly making it simpler to make versatile applications and administrations.
• Network-as-a-Service (NaaS): NaaS is an engineering that makes it simpler to convey systems to customers. It utilizes a system foundation to give administrations, for example, virtual LANs, virtual private systems, and SD-WANs. It likewise can be utilized to give system security, traffic the executives, and other system usefulness.
• Software-as-a-Service (SaaS): SaaS is an engineering that makes it simpler to convey programming, for example, CRM, ERP, and correspondence applications, to customers. It utilizes a cloud-based model to convey programming as a help, and can be utilized to convey programming to numerous gadgets and stages.
• Infrastructure-as-a-Service (IaaS): IaaS is an engineering that makes it simpler to convey foundation, for example, capacity and registering, to customers. It utilizes a system of virtualized servers to give a solitary purpose of access to foundation administrations, and can be utilized to convey administrations to numerous gadgets and stages.

Advantages of Service delivery architecture

Service delivery architecture has various advantages, including:

• Increased reliability - Service delivery architecture ensures that services are delivered reliably and consistently, as it provides a framework to ensure that services meet customer expectations.
• Increased scalability - Service delivery architecture allows for scalability in terms of the number of services and customers that can be supported. This makes it easier for organizations to add new services and support more customers.
• Improved security - Service delivery architecture provides enhanced security for services and customers, as it ensures that services are delivered securely and securely.
• Increased efficiency - Service delivery architecture is designed to be efficient and cost-effective, as it allows for the reuse of components and the sharing of services between customers. This reduces the cost of development and deployment.
• Improved customer experience - Service delivery architecture provides an improved customer experience, as it enables customers to access services quickly and easily.

Limitations of Service delivery architecture

• Limited scalability: Service delivery architecture can be limited in its ability to scale up and down to accommodate different customer needs.
• Poor quality of service: If the underlying components of the architecture are not properly designed and maintained, the quality of service provided by the architecture may suffer.
• Lack of standardization: Different service providers may use different architectures and technologies, making it difficult to create a uniform experience across providers.
• High cost of maintenance: The cost of maintaining the infrastructure and components of the architecture can be high, depending on the complexity of the architecture.
• Security vulnerabilities: Service delivery architectures can be vulnerable to security threats if not properly secured.

Other approaches related to Service delivery architecture

• Service-oriented architecture (SOA): This approach uses software to link different components of a system together to create a common platform for applications. SOA is based on the concept of services, which are independent units of software that can be accessed from various systems.
• Event-driven architecture (EDA): This architecture uses events to drive the flow of data and processes. Events are triggered by external inputs and can be used to trigger responses from the system.
• Microservices architecture: This approach uses small, independent services to manage individual tasks. These services can be scaled and deployed independently, allowing for more flexibility in the system.
• Open source architecture: This approach uses open source software to create a platform for applications. This allows developers to use the software in their own projects, while also being able to benefit from the work of others.

In summary, Service delivery architecture is a form of administration delivered to the customer, usually used in media communications. Other approaches related to Service delivery architecture include Service-oriented architecture (SOA), Event-driven architecture (EDA), Microservices architecture, and Open source architecture.

Footnotes

Service delivery architecture — recommended articles

Corporate network — Virtual structure — Virtual organization — Extended enterprise — Teamware — Boundaryless enterprise — E hub — Business process outsourcing — Technological factors

References

• Freire M. M, Chemouil P., Lorenz P., Gravey A., (2011), Universal Multiservice Networks: Third European Conference, Springer
• McConnell J., Siegel E. D., (2004), Practical Service Level Management: Delivering High Quality Web-based Services Networking Technology Series, Cisco Press
• Oecd, (2013), Oecd e-Government Studies: Egypt 2013, Oecd Publishing
• Toy M., (2015)Cable Networks, Services, and Management IEEE Press Series on Networks and Service Management, John Wiley & Sons

Author: Magdalena Łach