Motivation

From CEOpedia | Management online

Motivation is a force that acts on or within a person that cause the person to behave in a specific, goal-directed manner. Actually we can call it a psychological mechanism that contains all of actions, instincts and wishes. It relates to our willing of taking some steps in order to reach our target. It means that some people are able to sacrifice more (like time etc.) and work harder if the results in the future will satisfy our individual needs. When it comes to work, motivation means salary. In most cases it is enough to keep employee working for an organization and to keep the quality of work at the same level. If employer wants to increase level of quality, he needs to satisfy needs other than basics ones (like health insurance and other benefits).

Model of motivation involves following steps: need (lack of something) - > eagerness (seek to meet the needs) - > action (behavior oriented toward goals) - > satisfaction (weakening of the original need)

Problems of motivation

  • The needs of individuals vary considerably over time and are subject to change
  • People have individual ways of transforming the needs to action.
  • People do not always act consistently to meet their needs
  • Reactions to meeting of individual needs may be different

Factors influencing the motivation

Human characteristics: interest, attitudes, hierarchy of needs, the desire for achievement and competence, striving for position and consideration, entrepreneurial behavior, creativity and innovation, fear of failure, stress resistance Features of work position: operating characteristics of the situation, work environment, management system, responsibilities, prospects of promotion, the nature and content of the work, working conditions, pay, company policies Features of organization: personnel policies, wage system, culture of the organization, additional incentives (holidays, insurance, participation in the cost of education, etc.), work environment (attitudes and actions of colleagues and superiors, the climate of the organization, a system of penalties and rewards)

Theories and models of motivation

The traditional model

  • For most people, work is inherently unpleasant,
  • Less important is what employee do, than how much he earns
  • Few workers are willing and able to perform work that requires creativity and self-direction.

Managers should:

  • Closely monitor and supervise employees
  • Break down tasks into simple, repeatable and easy to be learned activities
  • Set up instructions and operating procedures, and justly, but - strongly enforce compliance

Managers should expect:

  • People tolerate the job if the pay is decent, and the manager is just.
  • If the task is simple enough, and the staff closely monitored, their performance will be consistent with the standards

Cooperation relations model

  • people want to feel useful and important
  • People want to belong and to recognize that they are individuals

above mentioned needs are more important than money for the motivation to work Managers should:

  • provide each employee with a sense of usefulness and relevance
  • inform their subordinates about their plans and to listen to their warnings
  • allow subordinates to a range of self-management and self-control in routine matters

Managers should expect:

  • sharing information with other employees and involving them in decision-making routine to satisfy their basic needs of belonging and a sense of importance
  • Satisfying these needs will improve morale and reduce resistance to formal authority - subordinates become "willing to work"

Human resources model

  • Work is inherently enjoyable. People want to contribute to the achievement of important objectives, to which they agreed together with the management.
  • Most people become more creative, and able to self-control and self-management than their current job requirements

Managers should:

  • Utilize resources of human creativity and ingenuity
  • Create an environment where everyone can contribute to its limits
  • Encourage full participation in important matters, still extending the self-management and self-control abilities.

Managers should expect:

  • Extending influence of self-control and self-management will lead to increased productivity
  • Job satisfaction can be enhanced as a "by-product" of increased capabilities of subordinates.

Maslow's hierarchy of need

The most well-known theory of need was formulated by psychologist Abraham Maslow. Theory included 5 kinds of needs listed from basic to the highest:

  • Physiology - breathing, water, food, sleep,
  • Safety - Security of: body, employment, resources, morality, the family, health, property
  • Love/Belonging - friendship, family, sexual intimacy
  • Esteem - self-esteem, confidence, achievement, respect of others, respect by others
  • Self-actualization - morality, creativity, spontaneity, problem solving, lack of prejudice, acceptance of facts

Maslow's hierarchy of need is often presented as a pyramid with the physiological need at the bottom and self-actualization at the top. The needs, that are the most important, are at the bottom, because without them we would not survive. After those are safety needs, thanks to them we are more likely to be stress-resistance. We are aware, that without secure that we have job, that we have place to live, that we have money and that we are healthy we would not be able to work properly. Next in the hierarchy appears love and belonging, not without reason, because after two previous ones being provided, we need to be emotionally involved. We, as a human being, need to feel a sense of belonging and acceptance, that is why friendship, intimacy and family is so important. Everyone have a need to feel respected (need to have self-esteem and self-respect). People have desire to be accepted and valued by others. And the last but not least, self-actualization which refers to what a person's potential is and the realization of it.

Herzberg's motivation-hygiene theory (dual-factor theory)

Frederick Herzberg developed that job satisfaction is caused by certain factors, while separate set of factors cause dissatisfaction. He believed that success or failure is caused by employee's attitude to their job. He distinguished between:

  • motivators that give satisfaction of job such as challenging job, recognition, responsibility, progress or personal growth, and
  • hygiene factors that are not giving positive satisfaction, while their absence causes dissatisfaction. They are including aspects such as salary or company policy.

Theory X and theory Y

Douglas McGregor showed two different aspects of human nature, negative one called theory X an positive one called theory Y.

  • Theory X relates to employees that do not like their jobs and are lazy. They are doing everything to avoid their responsibilities. They have no need to be more ambitious.
  • Theory Y assumes that employees are hardworking and creative. They are willing to take responsibility and they are easily making decisions.

According to that employer should give employees possibility to be a part of a group that can make decisions and are responsible for their tasks.

Need theory

This theory was formulated by David McClelland, according to this theory main motivation factors in work are need for achievement, affiliation and power.

  • Need for achievement involves people that prefer to master task or situation. They are avoiding high and low risk situation. They are motivated by accomplishment in workplace and by the vision of promotion.
  • Need for power refers to people that have desire to teach others and to have influence on others. In this category people play main role and want others to act in a specific way.
  • Need for affiliation mentions that people want to feel close to each other. People want to spend time creating social relationships and feeling better as a part of groups.

Examples of Motivation

  1. Intrinsic Motivation: This occurs when an individual is motivated by internal factors such as personal satisfaction, enjoyment or a sense of accomplishment. An example of this might be studying for an exam because the individual wants to prove to themselves that they can do it.
  2. Extrinsic Motivation: This is when an individual is motivated by external rewards such as money, recognition, or praise. An example of this would be working hard to get a promotion because of the bonus it will bring.
  3. Social Motivation: This is when an individual is motivated by their peers or the people around them. An example of this would be joining a study group to help you stay motivated and on track with your studies.
  4. Achievement Motivation: This is when an individual is motivated to accomplish a goal or to be the best at something. An example of this would be studying hard to get into the best university possible.
  5. Fear Motivation: This is when an individual is motivated by fear of failure or punishment. An example of this would be studying for an exam because of the fear of failing the class.

Advantages of Motivation

Motivation can be a powerful tool for personal success, providing many advantages. Here are some of the benefits of being motivated:

  • Increased productivity: When people are motivated, they tend to be more productive. When motivated, people have the energy and enthusiasm to persist in the face of difficulties and obstacles and to complete tasks efficiently.
  • Improved self-esteem: When people are motivated, they tend to take pride in their accomplishments and feel good about themselves. This can lead to an improved sense of self-worth, as well as greater confidence.
  • Improved physical health: Motivation can help people lead healthier lives. When people are motivated, they are more likely to exercise, eat right, and take care of their bodies.
  • Improved relationships: Motivation can help people build strong relationships by making them more open and communicative. When motivated, people are more likely to open up to their friends and family and build meaningful connections.
  • Increased creativity: Motivation can spark creative ideas and help people think outside of the box. When motivated, people are more likely to take creative risks, come up with innovative solutions, and explore new possibilities.

Limitations of Motivation

Motivation can be a powerful tool to help people reach their goals, but it does come with some limitations. Below are some of the most common limitations of motivation:

  • Limited Resources: Motivation often requires resources such as money, time, support and energy, which can be limited for some people.
  • Lack of Goals: People without clear, achievable goals may find it difficult to stay motivated.
  • Boredom: If a task becomes too repetitive, people may lack the motivation to continue working.
  • Unfavorable Conditions: Difficult working conditions, such as high stress or low pay, can make it difficult to stay motivated.
  • Fear of Change: People may become too comfortable in their current situation to take risks and pursue their goals.
  • Self-Doubt: Low self-confidence or feelings of inadequacy can impede motivation.
  • Poor Time Management: People who don't manage their time effectively may be unable to focus on their goals and become unmotivated.

Other approaches related to Motivation

The following are some other approaches related to Motivation:

  • Intrinsic Motivation: Intrinsic motivation is an internal drive to do something for its own sake, such as a desire to learn or explore. It is the type of motivation that comes from within and is not based on external rewards.
  • Extrinsic Motivation: Extrinsic motivation is an external drive to do something, such as a desire to gain a reward or avoid punishment. This type of motivation is often based on external rewards and punishments.
  • Goal-setting Theory: Goal-setting theory is a motivational approach that proposes that people are motivated to achieve goals that they set for themselves. According to this theory, when people set goals for themselves and then pursue them, they become more motivated.
  • Self-determination Theory: Self-determination theory is a motivational approach that focuses on providing people with the autonomy, competence, and relatedness needed to be intrinsically motivated. This theory suggests that when people have the freedom to make their own decisions and feel competent in their ability to achieve their goals, their motivation increases.
  • Maslow's Hierarchy of Needs: Maslow's Hierarchy of Needs is a motivational approach that suggests that people are motivated to meet their physiological, safety, social, esteem, and self-actualization needs. According to this theory, people will work to meet their basic needs before they move onto higher-level needs.

In summary, there are several approaches related to motivation, including intrinsic motivation, extrinsic motivation, goal-setting theory, self-determination theory, and Maslow's Hierarchy of Needs. Each of these approaches offers different insights into how people become motivated to take action and how they can sustain their motivation over time.


Motivationrecommended articles
Internal motivationNegative motivationMotivation systemExternal motivationTheory X and YAcquired needs theoryNon financial motivationCharismatic leadershipAffiliative leadership

References

  • Frey, B. S., & Osterloh, M. (Eds.). (2001). Successful management by motivation: Balancing intrinsic and extrinsic incentives. Springer Science & Business Media.
  • Gellerman, S. W. (1968). Management by motivation. New York: American Management Association.
  • Herzberg, F., Mausner, B., & Snyderman, B. B. (2011). The motivation to work (Vol. 1). Transaction publishers.
  • Maslow, A. H. (1943). A theory of human motivation. Psychological review, 50(4), 370.
  • McClelland, D. C. (1987). Human motivation. CUP Archive.
  • McGregor, D. (1960). The human side of enterprise. New York, 21(166.1960).
  • Vroom, V. H., & Deci, E. L. (1989). Management and motivation. Penguin.