New technologies in management

Emerging technologies are technologies that are going to change our way to do things. Emerging (New) technologies - in management - can be defined as a really new technology, which is developing fastly and changes considerably our way to work as a manager in a company.

In management, the most important emerging and new technologies we have are information and communication technologies: ICTs, which are all the technics and informatics equipment which allows us to communicate via electronic devises remotely.

Most important new technologies in management

Three really important technologies have changed management in companies, they are part of Digital Revolution:

• phones: communication
• computers: calculation and computation
• internet: information and communication

Change in management

We are living in a new era that we can call Digital Revolution. When internet, computers and some other technologies have appeared, ways to manage a company, a team, have completely changed.

Employees

First of all, workers have been influenced: they are more independent, can work faster because their tasks have been simplified and with the access to information (internet) resolving problems has became easier and faster. But some negative effects have appeared such has the dependence to electronic devises during working hours, some managers can abuse of their workers be giving them more and more work to do, even at home and the border between private life and professional life has disappeared.

Companies

We can see a lot of structural changes in companies. In fact, with the apparition of information and communication systems inside companies, all the internal structure changes: new departments emerge like IT department. A new way to work has also appears: teleworking. It consist in working at home, that means some companies doesn't need infrastructures any more so they can same a lot of money.

Future important new technologies in management: Artificial intelligence

Artificial intelligence (AI) is quickly becoming an integral facet within many businesses. It serves various functions within a corporation and helps to streamline business processes, which will allow company to perform more effectively and reach organizational goals more efficiently.

Artificial intelligence is already being utilized within various company's customer support departments throughout the world, and nearly everyone has interacted with the software at one point or another. Artificial intelligence is also beneficial for marketing and advertising campaigns. AI software can be used to reach your targeted customer base by showing them ads that are relevant to their interests. Artificial intelligence is also helpful in generating purchase recommendations and future purchase predictions. This software is beneficial because it can help to increase a company's overall sales by creating a personalized shopping experience for customers.

Lastly, artificial intelligence is likely to impact the future of staffing operations. It will potentially be able to review potential candidates' qualifications and how they match up with minimum job requirements to determine the best candidate for the position.

Examples of New technologies in management

1. Intelligent Automation: Intelligent automation is the use of software robots to automate manual tasks and processes, such as data entry and bookkeeping. It has the potential to significantly increase efficiency and reduce errors in managing a business. For example, intelligent automation can be used to automate tedious tasks like data entry, payroll processing, invoicing, and customer service. By automating these tasks, businesses can save time, reduce costs, and improve customer service.
2. Cloud Computing: Cloud computing is the delivery of computing services such as storage, databases, networking, software, analytics, and intelligence over the Internet. With cloud computing, businesses can access the computing resources they need on-demand, reducing their costs and eliminating the need for expensive hardware and software. For example, a business can store their customer data and documents in the cloud and access them from any device with an internet connection.
3. Data Analytics: Data analytics is the process of collecting, analyzing and interpreting data to uncover patterns and insights. It can be used to make better decisions, optimize processes, and improve outcomes. For example, data analytics can be used to gain insights into customer behavior to inform marketing strategies, or to analyze the efficiency of business processes and identify areas of improvement.
4. Artificial Intelligence: Artificial Intelligence (AI) is the ability of computers to perform tasks traditionally requiring human intelligence. AI can be used to automate processes, analyze data, and make predictions. For example, AI can be used to automate customer service functions, such as responding to customer inquiries, and to analyze customer data to identify trends and offer personalized recommendations.

Advantages of New technologies in management

New technologies in management can offer a variety of advantages that can help to improve efficiency, reduce costs, and increase customer satisfaction. These advantages include:

• Enhanced collaboration: Through technologies such as video conferencing, cloud-based file sharing, and instant messaging, teams can stay connected and collaborate on projects no matter where they are located.
• Automation of processes: Automation can help to streamline and simplify processes, such as payroll and customer service, allowing companies to save time and money.
• Improved customer service: With technologies such as customer relationship management (CRM) software, companies can provide better customer service by tracking customer data and understanding their needs more quickly.
• Increased productivity: Technologies such as project management software can help teams to prioritize tasks, track progress, and make sure deadlines are met.
• Improved data collection and analysis: Through the use of big data and analytics, companies can collect and analyze customer data to better understand customer behavior and target their marketing efforts.

Limitations of New technologies in management

New technologies in management can bring many benefits, but they also come with certain limitations. Below is a list of some of the major limitations of new technologies in management.

• High Costs - Investing in new technologies can be expensive, and the cost may outweigh the benefits for some organizations.
• Security Concerns - New technologies may not be secure from cyber-attacks, leaving organizations vulnerable to data breaches.
• Lack of Expertise - Many organizations lack the expertise to properly implement and manage new technologies, leading to difficulty in using them effectively.
• Difficulty in Adapting - New technologies can be difficult to adopt and use, as they require a change of process and may be unfamiliar to existing employees.
• Short-Term Changes - New technologies may bring short-term changes, but may not result in long-term improvements to an organization’s operations or bottom line.

Other approaches related to New technologies in management

The emergence of new technologies has created opportunities for businesses to improve their management strategies. Here are some approaches to leveraging new technologies in management:

• Automation - Automation is the process of replacing manual processes with automated ones. This reduces the amount of manual labor needed, leading to increased efficiency and cost savings.
• Artificial Intelligence (AI) - AI provides businesses with the ability to make decisions based on data analysis and machine learning. This can help businesses to identify patterns and trends in their operations, and make decisions more quickly.
• Big Data - Big data is a term used to describe the large amounts of data that are available to businesses. By analyzing this data, businesses can gain insights into their operations, customer behavior, and other areas of their business.
• Cloud Computing - Cloud computing is a way for businesses to access software and services on demand, without having to install it on their own hardware. This can lead to cost savings, as well as increased scalability and flexibility.
• Internet of Things (IoT) - The IoT is a network of connected devices that can be used to collect data and provide insights into how a business is performing.
• Blockchain - Blockchain is a type of distributed ledger technology that can be used to secure data and transactions.

In summary, these new technologies can help businesses to improve their management strategies and gain insights into their operations. Automation, AI, big data, cloud computing, IoT, and blockchain are all approaches to leveraging new technologies in management.

New technologies in management — recommended articles

Marketing information system — Information strategy — Technological environment — Changes in technology — Computer department — Technological factors — Computer information systems — Retail innovation — Telematics and informatics

References

• Kalika, M. (2006) Management & TIC
• Reyre, I., Lippa, M. E-Management: how digital revolution transforms management
• Rolland, JM. (2011) Analyse systémique des tendances e-comportementales [1]