Quality of work
Quality of work is strictly linked with terms:
- quality of product and
- quality of life.
Person who thinks rationally tends to raise quality and productivity of his work, because through this he can raise his quality of life. He decreases the level of inputs required to reach objectives as well as tries to improve conditions in which the work is performed. Work should be treated as a way of seeking the truth, and without this the work lacks sense. It can have sense only if apart from economic dimension it also has personal, social and metaphysical ones.
Quality of work was distinguished by William Edwards Deming, who pointed that quality in the enterprise can be divided into quality of management and quality of work. The former is responsible for 60-90% of overall quality. Quality of management is related to managers work, while quality of work is related to employees work. Employees who only execute managers' decisions have little impact on the quality, however in many enterprises they are punished for low quality of products.
- Nadler D.A., Lawler III E.E., (1983) Quality of work life: perspectives and directions, Organizational Dynamics Volume 11, Issue 3