Hard skills are the competences that individual possesses that can be quantified. The example of hard skills are:
- analytical thinking,
- using certain computer applications.
The soft skills are those that are difficult to measure, e.g.:
Both hard and soft skills are necessary in manager's work. However importance of each group differs depending on the job. Some managerial jobs are related more with hard skills (e.g. related to accounting), others more soft skills (e.g. related to marketing).
- Nonaka, I., & Johansson, J. K. (1985). Japanese management: what about the “hard” skills?. Academy of Management Review, 10(2), 181-191.
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