IT systems in value chain management

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Information strategies of the company are part of its value chain, supporting all activities that generate value for the customer, both primary and support processes.

IT in support processes

  • Office automation systems
  • Database of experts and their experience
  • CAD Systems
  • Systems for the electronic exchange of documents with suppliers
  • HR Systems
  • Accounting systems
  • OLAP Systems
  • Data warehousing systems
  • SCM system

IT in primary processes


Author: Krzysztof Wozniak