IT systems in value chain management: Difference between revisions

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<li>[[Marketing information system]]</li>
<li>[[Integrated management system]]</li>
<li>[[Efficient Consumer Response]]</li>
<li>[[E hub]]</li>
<li>[[Competitive benchmarking]]</li>
<li>[[Logistics information system]]</li>
<li>[[Logistics information system]]</li>
<li>[[Strategy and information technology]]</li>
<li>[[Integrative function of logistics]]</li>
<li>[[SCM system]]</li>
<li>[[SCM system]]</li>
<li>[[Benchmarking - Sources of information]]</li>
<li>[[Operational management]]</li>
<li>[[Types of communication technology]]</li>
<li>[[Extended enterprise]]</li>
<li>[[Value chain model]]</li>
<li>[[Logistic center]]</li>
<li>[[Computer information systems]]</li>
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IT systems play a critical role in value chain management by providing the necessary tools and technologies for organizations to effectively manage and optimize their operations. These systems can include enterprise resource planning (ERP) systems, supply chain management (SCM) systems, and customer relationship management (CRM) systems. ERP systems provide a centralized platform for managing various business processes such as finance, accounting, and human resources. SCM systems are used to plan, execute, and monitor the movement of goods and materials throughout the supply chain. CRM systems are used to manage customer interactions and relationships, including sales, marketing, and customer service. Together, these IT systems can help organizations to increase efficiency, reduce costs, and improve customer satisfaction.
IT systems play a critical role in value chain management by providing the necessary tools and technologies for organizations to effectively manage and optimize their operations. These systems can include enterprise resource planning (ERP) systems, supply chain management (SCM) systems, and customer relationship management (CRM) systems. ERP systems provide a centralized platform for managing various business processes such as finance, accounting, and human resources. SCM systems are used to plan, execute, and monitor the movement of goods and materials throughout the supply chain. CRM systems are used to manage customer interactions and relationships, including sales, marketing, and customer service. Together, these IT systems can help organizations to increase efficiency, reduce costs, and improve customer satisfaction.

Revision as of 23:10, 19 March 2023

IT systems in value chain management
See also


IT systems play a critical role in value chain management by providing the necessary tools and technologies for organizations to effectively manage and optimize their operations. These systems can include enterprise resource planning (ERP) systems, supply chain management (SCM) systems, and customer relationship management (CRM) systems. ERP systems provide a centralized platform for managing various business processes such as finance, accounting, and human resources. SCM systems are used to plan, execute, and monitor the movement of goods and materials throughout the supply chain. CRM systems are used to manage customer interactions and relationships, including sales, marketing, and customer service. Together, these IT systems can help organizations to increase efficiency, reduce costs, and improve customer satisfaction.

Information strategies of the company are part of its value chain, supporting all activities that generate value for the customer, both primary and support processes.

IT in support processes

  • Office automation systems
  • Database of experts and their experience
  • CAD Systems
  • Systems for the electronic exchange of documents with suppliers
  • HR Systems
  • Accounting systems
  • OLAP Systems
  • Data warehousing systems
  • SCM system

IT in primary processes

References

Author: Krzysztof Wozniak

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