IT systems in value chain management: Difference between revisions

From CEOpedia | Management online
mNo edit summary
m (Text cleaning)
 
(3 intermediate revisions by 2 users not shown)
Line 1: Line 1:
{{infobox4
IT systems play a critical role in value chain management by providing the necessary tools and technologies for organizations to effectively manage and optimize their operations. These systems can include [[enterprise]] [[resource]] [[planning]] (ERP) systems, [[supply chain management]] (SCM) systems, and [[customer relationship management]] (CRM) systems. ERP systems provide a centralized platform for managing various business processes such as finance, accounting, and human resources. SCM systems are used to [[plan]], execute, and monitor the movement of goods and materials throughout the supply chain. CRM systems are used to manage customer interactions and relationships, including sales, [[marketing]], and customer [[service]]. Together, these IT systems can help organizations to increase [[efficiency]], reduce costs, and improve [[customer satisfaction]].
|list1=
<ul>
<li>[[Marketing information system]]</li>
<li>[[Integrated management system]]</li>
<li>[[Efficient Consumer Response]]</li>
<li>[[E hub]]</li>
<li>[[Competitive benchmarking]]</li>
<li>[[Logistics information system]]</li>
<li>[[SCM system]]</li>
<li>[[Benchmarking - Sources of information]]</li>
<li>[[Types of communication technology]]</li>
</ul>
}}
 
IT systems play a critical role in value chain management by providing the necessary tools and technologies for organizations to effectively manage and optimize their operations. These systems can include enterprise resource planning (ERP) systems, supply chain management (SCM) systems, and customer relationship management (CRM) systems. ERP systems provide a centralized platform for managing various business processes such as finance, accounting, and human resources. SCM systems are used to plan, execute, and monitor the movement of goods and materials throughout the supply chain. CRM systems are used to manage customer interactions and relationships, including sales, marketing, and customer service. Together, these IT systems can help organizations to increase efficiency, reduce costs, and improve customer satisfaction.


'''[[Information]] strategies''' of the [[company]] are part of its value chain, supporting all activities that generate value for the [[customer]], both primary and support processes.
'''[[Information]] strategies''' of the [[company]] are part of its value chain, supporting all activities that generate value for the [[customer]], both primary and support processes.
Line 36: Line 21:
* [[Market]] analysis systems
* [[Market]] analysis systems
* [[Knowledge]] bases
* [[Knowledge]] bases
{{infobox5|list1={{i5link|a=[[Logistics information system]]}} &mdash; {{i5link|a=[[Strategy and information technology]]}} &mdash; {{i5link|a=[[Integrative function of logistics]]}} &mdash; {{i5link|a=[[SCM system]]}} &mdash; {{i5link|a=[[Operational management]]}} &mdash; {{i5link|a=[[Extended enterprise]]}} &mdash; {{i5link|a=[[Value chain model]]}} &mdash; {{i5link|a=[[Logistic center]]}} &mdash; {{i5link|a=[[Computer information systems]]}} }}


==References==
==References==
Line 42: Line 29:


{{aa|Krzysztof Wozniak}}
{{aa|Krzysztof Wozniak}}
[[Category:Value chain]]
[[Category:Value chain]]
[[Category:Information systems]]
[[Category:Information systems]]
[[pl:Informatyczne systemy w łańcuchu wartości]]
[[pl:Informatyczne systemy w łańcuchu wartości]]

Latest revision as of 22:30, 17 November 2023

IT systems play a critical role in value chain management by providing the necessary tools and technologies for organizations to effectively manage and optimize their operations. These systems can include enterprise resource planning (ERP) systems, supply chain management (SCM) systems, and customer relationship management (CRM) systems. ERP systems provide a centralized platform for managing various business processes such as finance, accounting, and human resources. SCM systems are used to plan, execute, and monitor the movement of goods and materials throughout the supply chain. CRM systems are used to manage customer interactions and relationships, including sales, marketing, and customer service. Together, these IT systems can help organizations to increase efficiency, reduce costs, and improve customer satisfaction.

Information strategies of the company are part of its value chain, supporting all activities that generate value for the customer, both primary and support processes.

IT in support processes

  • Office automation systems
  • Database of experts and their experience
  • CAD Systems
  • Systems for the electronic exchange of documents with suppliers
  • HR Systems
  • Accounting systems
  • OLAP Systems
  • Data warehousing systems
  • SCM system

IT in primary processes


IT systems in value chain management — recommended articles
Logistics information system — Strategy and information technology — Integrative function of logistics — SCM system — Operational management — Extended enterprise — Value chain model — Logistic center — Computer information systems

References

Author: Krzysztof Wozniak

Retrieved from "https://ceopedia.org/index.php?title=IT_systems_in_value_chain_management&oldid=92941"